Scout is wholly owned by Bivouac Media Pty Ltd (ACN: 163 769 846) and is committed to providing you with the best possible customer service experience as well as the privacy of your information. Bivouac Media Pty Ltd is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for contacting www.scoutski.com you are required to submit personally identifiable information. This may include but not limited to an email address. If the transaction of services includes a payment by credit card, we do not obtain full details about your credit card number at any stage. This service is facilitated by our merchant gateway, FatZebra.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to servicing our client requirements while on a ski trip. Those companies will be permitted to obtain only the personal information they need to deliver the service. Bivouac Media Pty Ltd takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Any personal information we collect where necessary to provide your travel services, (such as, but not limited to, mobile phone numbers, dates of birth, passport numbers, mailing address etc) is stored securely on our servers but is also stored on cloud servers such as Google Drive. These cloud servers are password protected and our staff have restricted access.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Bivouac Media Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.