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SCOUT REVIEW
The Phoenix Chalets are the perfect solution for groups of families or friends who are looking for a self-catered, luxurious home-away-from-home in Hakuba. You’ll be well looked after, too, by the knowledgeable and friendly staff.
Located in the lower part of the Lower Wadano area, these chalets feel secluded and private. Yet much of Hakuba is within walking distance – including the Happo Village center and the Lower Wadano restaurants and bars. Additionally, the hotel’s own private shuttle runs to the Happo-one Goryu ski resorts (there are two morning pick-ups and two in the afternoon). PLUS, the public shuttles for all the ski areas leave from the Tokyu Hotel just up the road.
While the word ‘chalet’ tends to conjure images of A-frame houses nestled among pine trees, the Phoenix Chalets are more like modern townhomes. This isn’t a bad thing, it’s just something to be aware of in case you were really looking forward to a European-style chalet experience.
These ‘chalets’ are only a few years old, and are furnished in a contemporary style with large smart TVs, Netflix and Bose sound docks. The rooms are spacious, and the kitchens are fully equipped – providing everything you need to make dinner for a large group.
The modern alpine style – incorporating natural finishes in wood and slate – extends throughout. In the three bedroom apartments, the bathrooms feature lovely big baths that can be used much like your own private onsen. There are also washing machines and dryers in each chalet as well as drying rooms with ski storage facilities.
Who should stay here
The Phoenix Chalets would be great for more discerning guests who want self-catered facilities and enough room to spread out.
Location
The Phoenix Chalets are situated in the lower part of Lower Wadano. You can walk to all the restaurants and bars in Happo Village down a hill that can be icy (about 7 minutes’ walk). It’s also a bit dark at night, so you may prefer a taxi home. The Wadano village restaurants and bars are all within easy walking distance. The hotel is about 350 m from the Kokasi lift – about a 10 minute walk along a fairly busy road. But the hotel provides a shuttle service to the Happo-one gondola and Goryu resort each morning and afternoon. The public ski shuttles run from the Tokyu Hotel (which is up the road from the Phoenix Chalets).
- <10 min walk to lifts
- Hotel shuttle provided
About Hakuba
The Hakuba Valley is one of Japan's most popular ski destinations for Westerners. Made up of 10 ski resorts, including the most well-known Happo One, Cortina, Iwatake, Goryu, and Hakuba 47, there are plenty of options for skiers and snowboarders of all ability levels. Whether you're a powderhound in search of some epic pow turns, or just looking for some mellow cuisey groomers, you're sure to fall in love with the Hakuba region. Happo (the main village) and the surrounding districts of Wadano and Echoland have everything you need for your ski holiday, including international snowsports schools, rentals, guiding options, convenience stores, and countless restaurants and bars. The area is particularly Westernised to cater for the international skier, however, you can still experience glimpses of Japanese culture via local restaurants, onsens, and day tours. Close to Tokyo, Nagano and other ski resorts in the region, Hakuba is a perfect option for first time families, couples, and those who enjoy the Western comforts of home.
Read more about Hakuba and other hotels in the area.
Hotel Amenities
- 5 star furnishings
- Hydronic floor heating
- Reception and concierge service by Phoenix Hotel (until 10pm)
- Hotel shuttle service to supermarket and slopes
- Full Kitchens
- Washing machines/dryers in each chalet
- Personal drying room and ski storage
- Daily rubbish removal and towel replacement, fresh linen change every 4 days,
- Complimentary tea & coffee
- Smart TV with Netflix
- Bose sound dock
Hotel Policies
- Housekeeping includes: Daily Rubbish Removal and Towel replacement, Every 4 days a fresh linen change over.
- Complimentary tea and coffee.
- Concierge and Reception service provided by the Phoenix Hotel.
- All guests may be required to give their full name, age, passport number, postal address, nationality and occupation on or prior to check-in, in compliance with Japanese Law.
- Property is non-smoking.
- Cots (cribs) and highchairs can be requested at time of booking and are subject to availability and an extra charge.
- Guests accept responsibility for damage to the property, fittings, furniture, keys and other chattels caused during their occupation, including any consequential losses incurred.
- Credit card details and authorization may be required to be provided upon prior check-in as a security deposit.
- Check-out is 10AM.
- Late check-outs may be possible on a request basis and a charge applies.
- Parking during winter months is severely restricted and must be requested and confirmed for each booking if required.
Available: This selection is currently available for this price. Once you submit an inquiry our agents will confirm your booking via email and send you an invoice for a deposit. You will need to pay a 25% deposit within 7 days (unless otherwise specified) to secure the booking.
On Request: Our agents need to confirm availability of this room. Once you submit a request we will endeavour to get back to you by the next business day to confirm availability (some properties may take longer). If prices are listed they are the exact prices for your dates, room selection and room occupancy. Where prices are not listed we will confirm the price when we confirm availability. In either instance, you are not committed to your selection until after we confirm availability and price. Once you agree to that confirmation, you will be sent an invoice and will need to pay a 25% deposit within 7 days (unless otherwise specified) to secure the booking. If your requested room is not available, we will present alternative options.
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