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Phoenix Hotel

4690-2 Hokujo, Hakuba, Hakuba, Japan
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Scout loves

  • This boutique hotel strikes the perfect balance between Japanese and Western style.
  • Service is friendly, and guests are treated to a lot of extra little bonuses.
  • On site is one of Hakuba’s best fine dining restaurants, Mimi’s – featuring an international menu and a sommelier.
  • The location is peaceful. 

Scout tips

  • The hotel’s location in Lower Wadano means that you can walk to all the restaurants in the Wadano area, as well as Happo Village (via a quiet road).
  • There is no elevator.
  • Some rooms do face the car park. This can be noisy with snow clearing equipment early in the mornings, after a big snow-storm.


The Phoenix Hotel in Hakuba is a great find. It has a modern, boutique feel and despite its Australian ownership, it has retained many of the charms of a Japanese hotel.

For instance, most of the rooms are furnished in the Japanese style with tatami mats, futons and rice paper partitions. But you should be aware that not all of the rooms have their own shower, storage can be minimal, and there are no couches to laze around on.

These drawbacks are minimal however considering the added luxuries that guests are treated to. These include Bose sound docks, smart TVs (with streaming apps and Netflix).

The Combination Room is particularly spacious for just a couple, or a couple with a young child. The extra living space really allows you to spread out more.

If you can’t handle the idea of sleeping on a futon, there are a couple of rooms with Western-style beds.

Since some of the rooms do not include a shower, guests must use the onsen-style baths to bathe (note these are not natural hot springs). In addition to the baths there’s a steam room and massage facilities.

The Phoenix Hotel has one of Hakuba’s most highly regarded fine dining restaurants – Mimi’s. It has an innovative, international and modern menu with a wide selection of wines, and of course Sake.

The managers of the Phoenix are super knowledgeable about the area and can help with any bookings around town. They operate a shuttle for arrivals and departures, as well as a shopping shuttle each afternoon. Although it is possible to walk to the ski slopes, it is a bit far for most. Instead, the hotel runs a shuttle service to the slopes (Happo-one gondola and Goryu) in the mornings and evenings. If you want to head further afield, the public shuttles to most ski resorts stop very close by.

Who should stay here

Couples wanting a more boutique and modern Japanese experience.

Available: This selection is currently available for this price. Once you submit an inquiry our agents will confirm your booking via email and send you an invoice for a deposit. You will need to pay a 25% deposit within 7 days (unless otherwise specified) to secure the booking.

On Request: Our agents need to confirm availability of this room. Once you submit a request we will endeavour to get back to you by the next business day to confirm availability (some properties may take longer). If prices are listed they are the exact prices for your dates, room selection and room occupancy. Where prices are not listed we will confirm the price when we confirm availability. In either instance, you are not committed to your selection until after we confirm availability and price. Once you agree to that confirmation, you will be sent an invoice and will need to pay a 25% deposit within 7 days (unless otherwise specified) to secure the booking. If your requested room is not available, we will present alternative options.

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