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Phoenix Chalets

4690-2 Hokujo, Hakuba, Hakuba, Japan
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Scout loves

  • The chalets are all nestled amongst the trees, in a peaceful location.
  • The location is convenient, as it’s within walking distance of a ton of restaurants and bars.
  • The apartments feature large living areas.
  • Guests are given a complimentary selection of tea, coffee, milk and sugar.

Scout tips

  • Some of the chalets have adjoining walls with other apartments.
  • The two bedroom chalets are tucked in behind the Phoenix Hotel, while the three bedroom chalets are a little further down the hill.
  • The hotel provides daily shuttles to the supermarket.


The Phoenix Chalets are the perfect solution for groups of families or friends who are looking for a self-catered, luxurious home-away-from-home in Hakuba. You’ll be well looked after, too, by the knowledgeable and friendly staff.

Located in the lower part of the Lower Wadano area, these chalets feel secluded and private. Yet much of Hakuba is within walking distance – including the Happo Village center and the Lower Wadano restaurants and bars. Additionally, the hotel’s own private shuttle runs to the Happo-one Goryu ski resorts (there are two morning pick-ups and two in the afternoon). PLUS, the public shuttles for all the ski areas leave from the Tokyu Hotel just up the road. 

While the word ‘chalet’ tends to conjure images of A-frame houses nestled among pine trees, the Phoenix Chalets are more like modern townhomes. This isn’t a bad thing, it’s just something to be aware of in case you were really looking forward to a European-style chalet experience.

These ‘chalets’ are only a few years old, and are furnished in a contemporary style with large smart TVs, Netflix and Bose sound docks. The rooms are spacious, and the kitchens are fully equipped – providing everything you need to make dinner for a large group.

The modern alpine style – incorporating natural finishes in wood and slate – extends throughout. In the three bedroom apartments, the bathrooms feature lovely big baths that can be used much like your own private onsen. There are also washing machines and dryers in each chalet as well as drying rooms with ski storage facilities.

Who should stay here

The Phoenix Chalets would be great for more discerning guests who want self-catered facilities and enough room to spread out.

Available: This selection is currently available for this price. Once you submit an inquiry our agents will confirm your booking via email and send you an invoice for a deposit. You will need to pay a 25% deposit within 7 days (unless otherwise specified) to secure the booking.

On Request: Our agents need to confirm availability of this room. Once you submit a request we will endeavour to get back to you by the next business day to confirm availability (some properties may take longer). If prices are listed they are the exact prices for your dates, room selection and room occupancy. Where prices are not listed we will confirm the price when we confirm availability. In either instance, you are not committed to your selection until after we confirm availability and price. Once you agree to that confirmation, you will be sent an invoice and will need to pay a 25% deposit within 7 days (unless otherwise specified) to secure the booking. If your requested room is not available, we will present alternative options.

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Due to the current uncertainty of future travel surrounding COVID 19, our regular T&Cs are overridden by individual supplier cancellation policies. We will clearly communicate all cancellation policies prior to confirming any booking, so you can be confident with your plans and book risk free.

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